News

Coming this Summer...

Norris Electric is restructuring our bills and going to a full page bill. We are excited about this new format and we hope that our members will be also. If you want to go peperless, call the office and get set up on e-bills. Your monthly bill will be sent to your email therefore eliminating all paper.

Illinois Country Living Newsletter

Every month, Norris Electric contributes to the Illinois Country Living Magazine that is distributed by the Association of Illinois Electric Cooperatives (AIEC). The magazine covers rural issues, and provides commentaries from Illinois leaders, columns on safety, health, energy conservation, gardening, a calendar of events, and of course, the ever popular recipes from Illinois’ best country cooks. The center section of the monthly magazine is Norris News. This gives a brief look into the walls of Norris Electric with what has been happening and where we are going.

Unclaimed Capital Credit Checks

Norris Electric is a not-for-profit electric cooperative. It is owned by those members who use our services. At the end of each year, any operating margins, or profits, are allocated to members receiving electric service during that year in the form of capital credits. 

Capital credits represent member ownership, or equity, in the cooperative. A yearly capital credit statement is sent to current members if there are margins to be allocated. Capital credits are not cash sitting in an account and can not be used towards payment of an electric billing statement.

Touchstone Energy Cooperatives Score Above the Rest

On May 11, the American Customer Satisfaction Index (ACSI) announced, “Energy utilities face serious challenges as customer satisfaction drops 3.2 percent.”

With an ACSI score of 71.9 on a scale of 0 to 100, the energy utilities sector dropped again for the third straight year. On a positive note that speaks to the cooperative difference and value of membership, Touchstone Energy Cooperatives remain the highest rated utility group.